Tracy Book Diers

Past – CEO/ President/ Co-Founder I RN, BSN, LNC, CPPN

Tracy has always had a strong desire to help others. As a young hospital volunteer, she quickly learned the value each member of the healthcare team brings in the treatment of others. Her interest in healthcare and passion for helping others continued to grow throughout her youth. Naturally drawn to nursing, she earned her BS in Nursing from Ball State University in 1994.

Starting out providing bedside care to medical surgical patients, she quickly expanded her training to provide direct care to the intensively ill patients with complex medical conditions. This led to new opportunities, including management responsibilities, and serving as a Nurse Educator at Ivy Tech State College.

In 2005, Tracy entered the private insurance arena as a Personal Nurse/Clinical Advisor, helping policy members effectively navigate the healthcare system, address their health concerns, and maintain a health­ focused relationship with their providers. In 2009, she was offered the opportunity to become a fundamental part of opening a local hospital, where she worked as an Acute Care Manager for all nursing departments, a Case Manager, patient and staff educator, facility, and service utilization review nurse and more.

The common thread connecting all the nursing positions Tracy has held over the last 27 years has been a passion for helping others and ongoing professional growth. This reached its culmination in 2011, when she co- founded Diversified Nurse Consultants to help others navigate the complexities of the healthcare system through professional consultation, healthcare advocacy and personal health care management. All those experiences have allowed Tracy to recognize gaps in the healthcare system and opportunities for community engagement and education. While at DNC, Tracy worked as a Care Manager and developed new programs and oversaw their implementation.

Tracy holds a professional registered nursing license in both Indiana and Kentucky and maintains an active professional membership in the American Nurse Association, the Kentucky Nurse Association and a member of The Alliance of Professional Health Advocates and Greater National Advocates.

She completed Community Health Worker training through the Homeplace, Rural Health Initiative at the University of Kentucky and is involved on the External Review Board and Education Committee in Kentucky and a Board Member of the Indiana Community Health Worker Association (INCHWA).

Tracy completed the training and Certification for Certified Professional Patient Navigator (CPPN) and is a Board member of Patient-Centered Education & Research Institute.

In 2017 Tracy as co-owner helped build and open Peggy’s Place Adult Life Center where she had served as President and Administrator. Tracy loves the work they do and the population they serve. She is an

Past Executive Board Member of the Indiana Association of Adult Day Services and an active member of the National Adult Day Services Association and a committee member of the NADSA Research committee.