About The Owners
Tracy Book Diers
RN, BSN, LNC, CPPN
COO / President
Since childhood Tracy believed that success had nothing to do with what you gain or accomplish for yourself. She defined success as what you do for others. This theme has been the consistent foundation for Tracy’s life & career path. In her childhood, Tracy initiated and embraced her role as a young hospital volunteer. Through this experience she learned the value each member of the health care team brings in the treatment of others. She also gained perspective around the multiple needs of patients and families during this critical time. With a servant’s heart, she desired to meet the patient and family needs in a compassionate & knowledgeable manner. As a result, Tracy earned her Bachelor’s Degree in the Science of Nursing in 1994. Her career began with providing care to general medical and surgical patients. She proved to be an outstanding nurse and was promoted to care for medically complex patients residing in the Intensive Care Unit. As she advanced her career path, she expanded her experience by specializing in Open Heart Recovery, Cardiovascular Intensive Care, & Pre/Post Anesthesia Recovery. Over time, Tracy served in multiple nurse leadership roles, including the successful launch and management of a new Kentuckiana hospital where she was responsible for multiple staff and nursing units including oversight of high-acuity areas: Open Heart Recovery ICU & TCU. Tracy also wanted to influence others to embrace quality, efficiency, safety and service in health care. With that said, she performed as a nursing clinical instructor and lecturer for Ivy Tech State College. In this setting she taught nursing students the importance of clinical “best practices”, critical-thinking, problem-solving, & always having compassion and empathy towards patients and families. Other notable roles include Tracy’s enjoyment with engaging & empowering health care clients through her Clinical Manager role with Humana, as well as, the work she completed as a Legal Nurse Consultant.
Nelson Mandela said, “we can change the world and make it a better place. It is in your hands to make a difference”. With high-energy & a loving spirit, Tracy has been a consistent difference maker which guided her to co-found Diversified Nurse Consultants in 2011, and Peggy’s Place Adult Day Center in 2017. With her well-rounded experience, leadership and knowledge base she continues to “make a positive difference” for health care consumers and their families.
Tracy holds a professional registered nursing license in both Indiana and Kentucky. She serves as President of Peggy’s Place Adult Life Center, and is a Board Member of the Indiana Association of Adult Services, as well as, an active member of the National Adult Day Services Association. She is a leader and pioneer for the Community Health Worker concept, and completed her training to lead this initiative through the Rural Health Initiative at the University of Kentucky. Tracy is also a member of the Kentucky Association of Community Health Workers and is working with the Kentucky Health Department on the curriculum and training for the role of community health worker. She also participates in a Southern Indiana community collaboration to determine the community health worker implementation for the community service area. She is actively involved on the External Review Board and Education Committee of the Indiana Community Health Worker Association to ensure the role and curriculum is of the highest quality. She is a Board Member of the Patient-Centered Education & Research Institute; and she received her certification as a Certified Professional Patient Navigator. Tracy maintains an active professional member of several professional organizations including, American Nurse Association, Kentucky Nurse Association, National Association of Healthcare Advocacy Consultants, American Association of Legal Nurse Consultants, and National Alliance of Medicare Set-Aside Professionals.